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Ryan stamps his seal of approval on mental health support

15 May 2019

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Twenty-five year old, Ryan Williams from Plymouth, has struggled with depression and anxiety for as long as he can remember.

Years of working with challenging people in roles covering customer services and complaints took its toll on his mental health. 

He said: “I didn’t realise quite how bad it was at the time but I knew I needed to get some support.”

Ryan now works in Customer Services in the postal sector and was encouraged to seek support by his wife, and his line manager at work. He received support for his mental health through the Access to Work Mental Health Support Service, provided by Remploy and funded by the Department for Work and Pensions

He said: “I searched online and came across Remploy and the Mental Health Support Service which I didn’t know existed before. They got in contact with me really quickly which is good because if you’re struggling with your mental health then you need access to support as soon as possible.”

The service offers bespoke personal support for anyone struggling with their mental health to help them develop a plan to stay in, or return to, work, as well as coping strategies or reasonable adjustments to help them overcome any barriers they may face.

Ryan said: “Having support from the service has been brilliant for me. My work has been understanding and have worked closely with Remploy to make some positive changes to enable me to work more effectively. I feel I’m doing better since using the service.”

Ryan added: "My message to others is that if ever you’re struggling with your mental health, Remploy is brilliant. They visited my place of work, gave me coping strategies and managed to get me on a list for counselling. It’s a fully-funded service and I even get a call once a fortnight to check all is well.. I highly recommend!"

For more information about the Access to Work Mental Health Support Service, get in touch on 0300 456 8114, email, or visit the Mental Health section of our website.