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Michelle would have left her job without our support

15 May 2020

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Michelle Wood, of King’s Norton, Birmingham, was struggling to control the effects of mental health problems on her work as a police officer. So Michelle, 51, contacted the Access to Work Mental Health Support Service, delivered by Remploy, funded by the Department for Work and Pensions.

As a police officer, you need to be able to go out and face the public on a daily basis. Owing to mental health problems, I was finding this increasingly difficult. My mental health was affected further by receiving a cancer diagnosis.”

After requesting a transfer to a non-operational role, an interim desk-based role in a neighbouring team was found for Michelle. However, finding a permanent alternative role proved difficult. Feeling that she needed some additional support, Michelle contacted Remploy, and was contacted by her Key Worker, Paul Jessop.

“It was easy to open up to Paul and explain my situation. Nothing was too much trouble for him. Subsequently I was signed off sick by my GP, and during this time Paul gave me updates and support. He spoke to my employer on my behalf, and arranged a meeting with the HR department and my inspector, which he attended. Paul’s involvement was really helpful.”

Paul said, “We maintained dialogue with Michelle’s employer, and a role was later found for Michelle as a Planning Officer in the Operations Team. This was a definite improvement and ticked more of the boxes in terms of what Michelle was looking for in a role. We also supported Michelle with recommendations and suggestions to help improve her mental wellbeing, including relaxation techniques and coping strategies.”

“Remploy has helped me come to terms with my mental health issues. The whole experience with them has been positive, and if I hadn’t had Paul’s support at that difficult time, I honestly think I would have left the Police force”. said Michelle.

The Access to Work Mental Health Support Service is personalised and supports people with mental health issues that affect their work including depression and anxiety. 

For further information, visit our Access to Work Mental Health Support Service page, chat to us online or email

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