Richard is lovin' life at McDonald's | Remploy

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Published Thursday, 26th March 2015

A Caernarfon man who struggled to find work because of a long-term health condition believes his life is now back on track after securing a permanent job at McDonald’s restaurant in the town.

Richard is lovin' life at McDonald's

Richard Caulcutt, 20, was bullied at school resulting in years of depression and anxiety. And when he became unemployed at the start of 2013, his self-esteem was badly dented.

But with the help of Remploy, the UK’s leading provider of specialist services for disabled and disadvantaged people and McDonald’s, his life was transformed.

“Remploy’s support was just what I needed,” said Richard, who received a tailored programme of support, including help writing a CV, advice on interview techniques and job searching skills.

“My Remploy employment advisor in Caernarfon took time to find out more about me and I never felt that I was being pushed to apply for jobs that weren’t suitable for me. Eventually, I was offered a work trial at McDonald’s and that’s when my life changed.”

Richard, who left school without qualifications, is now close to completing a year-long McDonald’s apprenticeship, which has provided him with an opportunity to work in every area of the busy restaurant.

“I’m hungry for knowledge and want to find out as much as I can about the business,” he said. “The apprenticeship is brilliant because it allows people like me, who have no formal qualifications, a chance to get on. Most importantly, you come out of it with an NVQ in hospitality services.”

“Richard has made great progress since he joined us at the end of 2013,” said Alan Jones, McDonald’s chef manager at the Caernarfon restaurant. “He is brilliant with customers and popular with colleagues. In fact, he is a real asset to our business.

“Being a McDonald’s employee can be the launching pad to a wide variety of opportunities. Indeed, many of our managers started as crew members like Richard, so the sky is the limit for him.”

Added Richard: “Unemployment was boring and drained my confidence. But since I’ve been working here, my self-confidence has soared. I love meeting new people and look forward to coming into work every day. Thank you Remploy and thank you McDonald’s!”


Picture caption: Richard Caulcutt

For further information and interview requests, please contact Remploy press office: 0300 456 8121

Notes to editors:

  • Remploy was established 70 years ago to provide training and employment after the Second World War for injured and disabled ex-servicemen and miners.
  • Since 2010, Remploy has found more than 100,000 jobs in mainstream employment for people with a range of physical, sensory and learning disabilities, mental health conditions and other disadvantages.
  • Remploy works with more than 2,500 employer partners including Marks & Spencer, BT, ASDA, Royal Mail, Sainsbury’s and the NHS
  • Remploy has an increasing focus on providing specialist disability employment services to people with mental health conditions or learning disabilities
  • It invests in developing innovative approaches and services for employers which are cost effective and business efficient including consultancy and a vocational rehabilitation service
  • In July 2014 the Department for Work and Pensions launched a commercial process under which Remploy Employment Services would leave government ownership by March 2015
  • On 12 March 2015, Remploy entered into a joint venture with MAXIMUS, a leading operator of government health and human services programmes in the United States, UK, Canada, Australia and Saudi Arabia
  • The joint venture will help develop Remploy to its full potential, enabling it to support many more disabled people into work