Newport’s new ‘one stop shop’ for disabled jobseekers | Remploy

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Published Thursday, 4th May 2017

A community hub dedicated to helping people with a disability or health condition find sustainable employment and get social, financial and emotional support has opened in Newport.

Melanie Thomas and Louise Craig open the Newport community hub

The new hub is hosted by Remploy, the UK’s leading provider of specialist disability employment,  and will house a range of organisations to provide a ‘one-stop shop’ to help local people access vital support. 

Only 45.6 per cent of working age disabled people are employed in Wales compared to 50.3 per cent in the UK*. There are  also higher levels of mental ill health in Wales compared to the UK as a whole.  The community hub aims to help tackle these issues and is part of Remploy's commitment to delivering integrated services to communities across Wales.

Melanie Thomas, Business Manager for the Newport community hub said: “I’m delighted that we are opening a new hub in Newport where local people will be able to get help and advice on a range of different issues, such as employment, mental health, finance and housing. We already have a variety of external partners working with the hub and I hope that this will become a ‘one stop shop’ where people can access the support they need under one roof.” 

Remploy Cymru has  supported more than 18,000 disabled and disadvantaged people into life changing employment across Wales over the last four years. 

John Griffiths AM, Assembly Member for Newport East said: “I am very pleased to show my support for the new Remploy hub opening in Newport. Remploy offer an invaluable service in helping disabled people find employment and the new information hub will be a great source of aid in our city. The hub will make services easier to access to ensure the people who need help are able to get it in once place. I am sure they will be a great asset to my constituents in Newport East and across the whole city.”

Dewis Centre for Independent Living are one of the organisations that have already started using the hub to provide support for people with mental ill health and learning impairments. Laura Lees, Group Advocacy Facilitator said: “Collaborating with Remploy and other organisations as part of the hub benefits the people we all work with. The fact that we can refer to a variety of other services and work jointly with different organisations helps us to make life better for the people we support.”

Other organisations already using the hub include; Christians Against Poverty, Citizen Advice Bureau, Change Step - veteran support, Cyfle Cymru - Support for mental health, drug and alcohol and Pace - Child care support for single partners looking for employment.

Form more information about Newport community hub or to book an appointment please call 0300 456 8070


 *According to the latest Annual Population Survey data for the period Oct 15-Sept 16

For further information and interview requests, please contact:
Amanda Craike 07500 226193 or
Notes to Editors:

  • Remploy has been supporting disabled people into employment in Wales for more than 70 years and Remploy Cymru has found jobs for more than 18,000 disabled people since 2010
  • Remploy Cymru has a network of 16 offices and branches across Wales and 25 outreach teams  providing specialist employment services
  • Remploy Cymru is embedded in local communities and operates two community Hubs in Swansea and Newport which give people with a disability or health condition access to support from a range of local organisations
  • The company has secured a place on the Department for Work and Pensions Umbrella Work and Health framework in Wales
  • Remploy is a Disability Confident Leader and works with more than 2,500 employer partners including Marks & Spencer, TC Facilities Management, Tesco, BT, Mitie, Royal Mail and Sainsbury’s
  • Remploy operates a free Workplace Mental Health Support Service to help people with stress, depression, anxiety or other mental health issues remain in employment
  • Remploy provides innovative services for employers which are cost effective and business efficient including consultancy and a vocational rehabilitation service
  • In addition, Remploy operates a unique online service allowing disabled people to access support from their home or wherever is convenient
  • Remploy is a mission-driven social business with a diverse workforce a third of whom have a declared disability or health condition
  • Employees have a 30% shareholding in Remploy which left government ownership in 2015 in a joint venture with MAXIMUS, which provides employment and health related services to governments on four continents