Retail

Retail roles range from working face to face with customers or providing services behind the scenes:

  • Customer service adviser
  • Sales adviser
  • Team leader
  • Checkout operator
  • Specialist counter staff
  • Stock replenisher

Skills employers look for:

  • A polite and friendly personality
  • Confidence when talking to customers
  • Good customer service skills
  • Good organisation skills
  • Skills with computerised tills and equipment
  • Related content
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