Administration

Roles
Administration is a hugely varied career path and covers a wide range of job roles, including:

• Secretarial work
• Clerical work
• Customer services administration

Skills employers look for:

• Using the telephone and answering incoming calls
• Typing
• Keeping and filing information
• Using computers
• Providing general information
• Sales support
• Reception duties
• Organising meetings
• Keeping diaries