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McDonalds worker holding a tray of food and Lovin' it

“I was offered a work trial at McDonald’s and that’s when my life changed”

Remploy’s strong relationship with McDonald’s has served up a tasty job opportunity for a north Wales man who was hungry for work.

Richard Caulcutt, 20, was bullied at school resulting in years of depression and anxiety. And when he became unemployed at the start of 2013, his self-esteem plummeted. But his life was transformed thanks to support from his local Remploy branch and McDonald’s busy restaurant in Caernarfon.

“Remploy’s support was just what I needed,” said Richard, who received a tailored programme of employment support, which convinced him that he had the skills potential employers were looking for.

“My Remploy employment advisor in Caernarfon took time to find out more about me and I never felt that I was being pushed to apply for jobs that weren’t suitable for me. Eventually, I was offered a work trial at my local McDonald’s and that’s when my life changed.”

Richard, who left school without qualifications, is now close to completing a year-long McDonald’s apprenticeship, which has given him an opportunity to work in every area of the busy restaurant.

“The apprenticeship is brilliant because it allows people like me, who have no formal qualifications, a chance to get on. Most importantly, you come out of it with an NVQ in hospitality services.”

“Richard has made great progress since he joined us at the end of 2013,” said Alan Jones, McDonald’s manager at the Caernarfon restaurant. “He is brilliant with customers and popular with colleagues. In fact, he is a real asset to our business.

“Being a McDonald’s employee can be the launching pad to a wide variety of opportunities. Indeed, many of our managers started as crew members like Richard has, so the sky is the limit for him.”

Added Richard: “Unemployment was boring and drained my confidence. But since I’ve been working here, my self-esteem has soared. I love meeting new people and look forward to coming into work every day. Thank you Remploy and thank you McDonald’s.”  

Find out more about anxiety and depression with our A-Z of disabilities