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Record details

Name Address Sign Solutions (SLIA) Ltd Unit 1 Rectory Court, Old Rectory Lane, Alvechurch, Birmingham West Midlands B48 7SX
Location
Telephone number 0843 178 0773
Email address Charlotte.lostitch@signsolutions.uk.com
Contact Name Charlotte Lostitch
Website http://WWW.Signsolutions.uk.com
Description of Services We are able to provide all Sensory Impairment Interpretation and Translation services, including but not limited to British Sign Language, Lip Speaking, Speech-to-text operators, note takers, Makaton, Communicator guide (Deaf blind manual/hands on) and lip readers.We can also provide website and document/advice leaflet translation into BSL, this makes the content of information in whatever format accessible to the Deaf community. We can overlay BSL interpreters onto existing video clips. We are available 24/7 for booking requests, invoicing queries and support. We provide training for staff and Interpreters through our own training centre. This includes training and awareness of how to access the services available, complain, raise a safeguarding issue, and provide feedback/incident report. We can also offer Deaf Awareness training face to face or via e-learning and BSL level 1 up to Interpreter qualification
Opening Hours 24 Hours a day, 7 days a week
Eligibility Criteria Hearing impaired
Is your provision contract specific No
Waiting times BSL Interpreter Video calls answered within 40 seconds, Monday-Friday 9am – 5pm (hours to be extended)
Face to Face interpreters variable due to demand
BSL Interpreters and other communication support is in high demand. Hence we introduced video access to a BSL Interpreter for convenience and instant support when required. Therefore the more notice that can be provided for face to face communication support the better.
Cost of Services Chargable
Payment terms for chargeable productsservices 30 Days
Accessibility No issues
Disability Health and Wellbeing Hearing/Visual/Speech Impaired
People Children and Families Interpreters