Directory of Services - Lisieux Trust – Disability Information Resource Centre, Birmingham, B23 6QU | Remploy

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Record details

Name Address Lisieux Trust – Disability Information Resource Centre, 184 Sutton New Road, Erdington, Birmingham, West Midlands, B23 6QU
Telephone number 0121 382 6660
Email address
Contact Name Hilary Tomlinson
Description of Services Lisieux Trust Disability Information Resource Centre (DIRC) is a 'shop fronted' centre that offers information and support to people with disabilities, their carers and families in the local community. We are a free service, and can support clients with a variety of presenting issues. These include, but are not limited to applying for disability related benefits or grants, assisting with financial difficulties, seeking employment or training, short breaks, accessibility, housing, finding local support groups, rights and discrimination, social and leisure activities, blue badges and disabled bus pass applications. We are a small team made up of paid staff as well as a small team of volunteers, many who themselves have disabilities or who are carers. The DIRC who offer appointments as well as a drop in service, Monday – Friday 10-4pm.
Opening Hours Monday – Friday 9.30-4pm
Eligibility Criteria None
Is your provision contract specific No
Waiting times Dependent on nature of enquiry. Complex work, including form filling appointments normally within 5-10 working days. Same day 'drop in' appointments for queries such as blue badge, disabled bus pass applications
Cost of Services To clients the service is offered free of charge at the DIRC. For setting up and carrying out 'outreach surgeries' in partnership with organisations there would be a charge to cover staff member costs, and out of pocket expenses such as travel etc to venue.
Payment terms for chargeable productsservices Invoice would be raised to be paid within 30 days.
Accessibility No issues
Advice Guidance and Advocacy Advocacy Services
Disability Health and Wellbeing Mental Health, Learning Disabilities and Difficulties, Disabled Bus Pass, Neurological/Head/Brain Injury, Hearing/Visual/Speech Impaired, Long Term Health Conditions and Pain Management
Housing Homelessness
Money Welfare Benefits, Debt, Food Banks
People Children and Families BME, 50+, Older Peoples Services