The Leeds-based finance collections team of Remploy has just won a major award from the Institute of Credit Management, joining an elite group of just two other similarly-awarded companies in the UK.
The institute's Quality in Credit Management (QiCM) award has been presented in recognition of the excellent standards achieved by Remploy in servicing its businesses and its customers. Apart from Remploy, only Shell International and BUPA Wellbeing hold the accreditation.
Remploy operates several businesses employing disabled people at more than 50 factories throughout the country, as well as a network of specialist recruitment services branches that support people who face complex barriers to employment. The company's central finance team is located in Millshaw, Leeds.
"We're really thrilled to have succeeded first time in getting this award," said Remploy's collections manager Maxine Spivey. "We fully expected to jump through many hoops, but to gain QiCM recognition at the first attempt underlines what an excellent business-focused team we have in Leeds."
"The ICM is very proud of Remploy," added its chief executive Philip King. "They have demonstrated good practice and a commitment to deliver good value to the company. But alongside this the team works positively with its customers and has been presented with the award in recognition of this."
The Institute of Credit Management measured Remploy against a number of criteria, including its credit policies, compliance with legislation, customer services, the professional development of colleagues and its overall performance.